frequently asked questions
Changing up the way things are done can be overwhelming at first.
We want to make sure all your questions are answered.
How is this practice different from traditional practice models?
As a membership-based primary care practice, our focus is on understanding you and your health story. Through better communication, better access to your physician, and by eliminating the unnecessary road blocks of insurance we are getting back to the roots of healthcare. We work for you, rather than having a middleman insurance company.
Many insurance-based doctors care for thousands of patients. We only care for a few hundred. By keeping our practice exclusive we have time to work around your needs and your schedule. Our aim is to provide exceptional care by forming lasting relationship with our patients.
Why should I join when I already pay for insurance?
Many people with health insurance struggle with consistent and timely access to their physician. A personal, trusting relationship with your physician improves health outcomes and reduces medical errors. This is challenging in today’s era of 7 minute visits with a provider. We offer extended-length same and next-day appointments, because convenient and direct access to a physician in-person, by phone or virtually, is invaluable to your personal health.
As a member will I still need health insurance?
We are NOT health insurance! We also don’t bill health insurance. And we think that’s best for everyone. It frees us up to focus on taking care of YOU.
We encourage our patients to continue with a major medical plan to ensure financial help should hospitalization, imaging, laboratory testing, or referral to a specialist be necessary. Although we do not bill insurance, any services you obtain outside of our practice can be billed to your insurance provider.
I hardly ever see a doctor, will a membership really benefit me?
Yes! Most people don’t bother seeing a doctor because it’s a hassle and it’s expensive. We have eliminated those barriers. You won’t have any copays or deductibles to worry about, and making an appointment with us is easy. So, it makes sense to contact us even for minor issues and basic questions. Everyone benefits from custom healthcare. Our proactive healthcare approach is devoted to maintenance of your good health. We’re passionate about helping our patients to optimize nutrition, exercise, mental health – areas that we all benefit from focusing on regardless of age or health status.
What if I decide to cancel my membership, is there a contract or minimum length of membership?
There is no contract or commitment. Should you decide to cancel your membership any pre-paid membership fees will be prorated and returned to you. Re-enrollment will be considered on a case-by-case basis if space allows, and is subject to a $750 re-enrollment fee.
Can I use my HSA account for the membership?
Unfortunately, not at this time. This is something that will hopefully change in the near future!
I don’t live in Evergreen, can I still be a member?
Absolutely! We require an in-person visit for your Comprehensive Annual Wellness Visit and some medical concerns also require us to examine you in the clinic. We’re a short drive from the Denver Metro area. There is a lot that we can do for you virtually through telephone calls, video visits, and secure messaging. We want your care to be as convenient as possible while still meeting all of your medical needs.
I like to travel or live elsewhere part time, is this still a good option for me?
Yes! This is yet another freedom we enjoy together as a result of our independence from the restrictions of third-party payment. Because we know you well, we can streamline your care when you’re sick and away from home. Many illnesses can be diagnosed and treated with a simple conversation by phone, secure messaging, or video visit. We’ll locate the nearest pharmacy and order the medications most appropriate for your circumstances.
How will I know if the doctors of Peak Wellness Internal Medicine are a good fit for me?
Come get to know us! Schedule a free, unconditional visit or phone call to discuss your healthcare needs. It’s the best way to begin what we trust will be a long, productive, and healthy relationship.
Still have questions? No problem.
